Privacy Policy

1. Introduction

Genvlab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website genvlab.com (the "Site") or use our analytical testing services.

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information").

• Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
• Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
• Professional or Employment-Related Information: Current or past job history or performance evaluations.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• To provide, maintain, and improve our services.
• To process your orders and deliver the results of our analysis.
• To create and manage your account in our Client Portal.
• To send you administrative information, such as updates to our terms, conditions, and policies.
• To respond to your inquiries and offer customer support.
• To send you marketing communications (if you have opted in).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, incidental or unlawful destruction, loss, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us at privacy@genvlab.com.

7. Contact Us

If you have questions or comments about this policy, you may email us at privacy@genvlab.com or by post to:

Phone: +1 (617) 555-0123